Members Get More
(and so do their pets)
Being a Devoted Pet Lover already comes with so many great
benefits – companionship, cuddles, fluffy belly rubs etc. Join our
Your Rewards | VIP Plus™ program, and you’ll both enjoy a few extra.
Buy 12, Get the 13th FREE
Buy 12 items of the same select brand, size and format of premium dog, cat, or small animal food, or select hay at any Pet Valu, Paulmac’s, Bosley’s, Tisol or Total Pet location and get the 13th item free. Free items will be in the same size category and format as all previously purchased items.
Stock Up & SAVE 5%
Cans must be the same select brand, sub-brand, size, format, and value to qualify for our Case Discount program.
Earn FREE Dog Washes
Buy 4 dog washes and get the 5th free.
Save 10% on Seniors’ & Military Day
The last Thursday of every month is Seniors’/Military Day. Must be a valid Your Rewards/VIP Plus™ member and be at least 60 years of age or have valid military identification to qualify for the 10% discount.
Valid on regular-priced merchandise only. Excludes sale items, adoption fees, gift cards, grooming services and license fees. Not combinable with other offers.
Member Exclusive Emails & Offers
By subscribing to our emails, you’ll never miss out on exciting flyers, product launches and helpful tips. Members who’ve subscribed may also receive select email offers from time to time.
For more details see Terms & Conditions
Because you always want the best for your pet, our Frequent Buyer program
rewards you when you buy their favourites.
Frequently Asked Questions
How do I sign up?
You can sign up for the Your Rewards™ program in any of our 600+ Pet Valu family of stores. When you sign up in store, an Animal Care Expert will create your personal account using your phone number plus some other specific information. Don’t forget to share your email address to get the best out of the program – members are first to hear about sales, new items, pet care advice and special offers too.
How does the Frequent Buyer program work?
Buy 12 items of the same select brand and size of dog food, cat food, select small animal food or select hay at any Pet Valu, Paulmac’s, Bosley’s, Tisol or Total Pet location and get one item free. The free item will be in the same size category as all previous purchases. In-store and online purchases count toward your total balance. See our Benefits page to review brands in the program – The list of participating brands keeps growing!
Do I have to purchase the 12 items within a certain amount of time?
Yes and no! Some brands have expiry periods and require purchases to be made within a certain time frame to receive the 13th free. For example, 12 bags of Performatrin Ultra must be purchased within 36 months to receive the 13th free. See our Terms and Conditions for participating brands’ expiration periods.
How do I know what my item purchases balances are?
Members can always see their latest balances on the bottom of their in-store receipt.
How do I claim my free reward?
At this time, your free item can only be redeemed in store. Once you have purchased 12 qualifying items, your account will be credited automatically with a free award, and your balance for that program will be reset. Please speak to an Animal Care Expert who will look up your account to redeem your award. Your award is valid for 6 months. Currently, free items cannot be redeemed online at this time. For more information, contact us at Customer Care by calling 1-800-738-8258,
Mon to Sat 8 a.m. to 10 p.m. ET
and Sun 8 a.m. to 8 p.m. ET
What happens if I have a dog and a cat? Do they each get a free item?
Dog and cat purchases cannot be combined, but your purchases will be tracked individually and qualify toward a free item of that brand and size.
Are there any discounts for buying multiple cans of food at one time?
Yes! Your Rewards/VIP Plus™ members receive 5% off cases of 12 or 24 select cans, pouches, tubs, trays, and tetras. Items must be the same brand, sub-brand, size, and value to qualify. See our Terms & Conditions for full details. The 5% Case Discount is currently only available in store.