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These Terms of Use and Conditions govern your use of, and conduct associated with, the Customer Ratings and Reviews and/or Questions and Answers service offered by Pet Valu (the "CRR Service"). The CRR Service is also governed by the Pet Valu Privacy Policy.

By submitting any content to Pet Valu, you represent, warrant, and guarantee that:

You further agree that you will not submit any content:

Please contact Customer Care Monday through Saturday, 8:00AM to 10:00PM ET, Sunday, 8:00AM to 8:00PM ET by phone 1-800-738-8258, or anytime through email at

You agree to indemnify and hold Pet Valu (and its officers, directors, agents, subsidiaries, related companies, joint ventures, employees and third-party service providers, including but not limited to, Bazaarvoice, Inc.), harmless from all claims, demands, and damages (including but not limit to actual and consequential) of every kind and nature, known and unknown, including reasonable attorneys' fees, arising directly or indirectly as a result of your violation of these terms of use and conditions.

At Pet Valu, we reserve the right not to publish your review should these terms of use and conditions not be met or complied with, or for any other reasons in our entire discretion. It is not possible for you to edit/remove your review after submission. However, if you wish to have your review removed, you can contact Customer Care Monday through Saturday, 8:00AM to 10:00PM ET, Sunday 8:00AM to 8:00PM ET by phone 1-800-738-8258, or anytime through email at

If approved, your review will appear in its entirety. We will not edit any content.

All content that you submit may be used at Pet Valu’s sole discretion, yet Pet Valu is under no duty to use such content. Pet Valu reserves the right (but does not represent or warrant that it will, even if put on notice by a third party) to change, condense, withhold publication, remove and/or delete any content on Pet Valu’s website that Pet Valu deems, in its sole discretion, to violate the above content guidelines or any other provision of these Terms of Use and Conditions . Pet Valu does not guarantee that you will have any recourse through Pet Valu to edit or delete any content you have submitted. Ratings and written comments are generally postediting two to four business days, yet Pet Valu may post your content at any time after you submit it.. , Pet Valu reserves the right to remove or to refuse to post any submission to the extent authorized by law. You acknowledge that you, not Pet Valu, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence or confidentiality on the part of Pet Valu, its agents, subsidiaries, related companies, affiliates, partners or third party service providers and their respective directors, officers and employees.