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Circle K x Pet Valu – Frequently Asked Questions

Pet Valu is excited to partner with Circle K for their Rock Paper Prizes promotion– giving Devoted Pet Lovers a chance to win something special for their pets.

During the Rock Paper Prizes promotion (July 21 – September 14), Circle K customers will have the chance to win Pet Valu Family of Brands in-store eGift cards. Circle K will run the contest and manages all entries and winner notifications through the Circle K website/app, while Pet Valu and our family of stores are here to fulfil the pet prizes and support winners in store.

Below, you’ll find answers to common questions about how Pet Valu prizes work, where and how to redeem them. For full contest rules, eligibility, and all details about Rock Paper Prizes, please refer to the official rules and information in the Circle K website.

About the Promotion

What is the Circle K Rock Paper Prizes x Pet Valu promotion?
Who is running this promotion – Circle K or Pet Valu?
Do I need to be a Pet Valu Your Rewards™ member to win a Pet Valu prize?
Who can participate in Circle K Rock Paper Prizes?
When does the promotion run?
Where can I find the official contest rules?
Is a purchase required to win a Pet Valu prize?

Pet Valu Prizes

What Pet Valu prizes can I win through Rock Paper Prizes?
Can I use my Pet Valu prize to buy any item (treats, toys, litter, etc.)?
Do Pet Valu in-store eGift cards expire?
How do I redeem my Pet Valu eGift card?
Will purchases made with my eGift card prize count toward my Your Rewards™?
Can I combine my Pet Valu eGift card prize with coupons or other in-store promotions?
What if I move or there is no Pet Valu family store near me?

Issues & Support

I think I won a Pet Valu prize, but it’s not showing in my Circle K wallet
My Pet Valu eGift card/prize code isn’t working at checkout or shows $0 balance.
I lost my Pet Valu prize card. Can it be replaced?

Please note: This FAQ is provided for convenience only. In all cases, the official Rock, Paper, Prizes contest rules and your winner documentation govern how prizes are awarded and redeemed. If there is any discrepancy, those documents will prevail.

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